• Taking all of your incoming calls, using your Business Name and your preferred Company greeting, from 9am to 5.30pm, Monday to Friday every week of the year, besides public holidays.
  • Calendar/Diary Management including appointment booking, rescheduling and filling cancellations from your waiting list.
  • Previous client information and caller ID allows us to greet each client by their first name giving it that professional personal touch.
  • We can even use landmarks when describing your office location giving the client the impression that we are on site.
  • Answer questions and pass on messages to you through Email and SMS depending on the urgency


  • Giving you a login to manage your own Virtual Diary, which is in the cloud so you can access it from anywhere and from any device, Computer, Laptop, Ipad, Iphone or any Smart Phone.
  • Appointment Reminders, which you can automate at whichever time you choose, through Email and SMS. 'Minimize the no shows'
  • Your LOGIN Calendar/Diary includes;
    • - Dashboard
    • - Calendar/Diary
    • - Client Information
    • - Appointment History
    • - Notes
    • - Waiting List
    • - Reports
    • - Documents
    • - Chat

"SCHEDULE APPOINTMENT NOW" (online booking system)

  • We supply you a button for your existing website, OR it is included in our website package
  • For your clients to Book and Reschedule appointments online 24 hours 7 days a week.


  • Custom Designed Website
  • Domain Name
  • Web Hosting
  • Email Hosting
  • Unlimited Email Addresses
  • Your own Virtual Calendar/Diary In the Cloud
    Accessible from anywhere and from any device, Computer, Laptop, IPad, IPhone or any Smart Phone
  • Online Booking system integrated into your website so clients can book their own appointments online 24/7
  • Search Engine Optimization


  • Managing incoming calls, including overflow from existing reception - if applicable.
  • Assisting with general queries regarding the business.
  • Collecting new client data.
  • Passing on all information to you and your employees in a timely matter via email or SMS depending on the urgency.